Welcome to the CSI Helpdesk Self Assistance Page
CSI Helpdesk Hours: 8am-5pm M-F (208) 732-6311 HelpDesk@csi.edu
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What we can help with: The CSI Helpdesk assists Faculty and Staff with their CSI computers, phones, network accounts and technical issues relevant to their job function with the College. We also provide technical assistance with CSI software and multimedia equipment. |
Other Available Support:
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| EAGLEMAIL - Information about the student email system | ||
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| For Faculty/Staff: | For Students: | |
Mobile Phone Setup
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| CSI Computer Use Policy | Student email & network accounts: How long does my student account stay active? (pdf) | |
| Change your password | Change your password - change your password here | |
| How do I logon to MyCSI? | How do I access my Eaglemail account? | |
| Help with Blackboard logon account & password | How do I logon to MyCSI? | |
| Help with network logon account & password - how to change your password. | Do I use a PIN or my Eaglemail password for MyCSI? Current students use their Eaglemail password. New and returning students use PIN number. | |
| Adjunct Faculty - assistance for Adjunct Faculty, how to access your email and network accounts, usernames & passwords | Help with Blackboard logon account & password | |
| FAQs - Frequently asked questions from faculty/staff | Printing Balance - per semester, how to purchase more paper | |
| Software Requests - how to request software in a lab | FAQs - issues dealing with email and network storage limits, POP settings, logging in, etc. | |
| MyFiles - access your network user folder from off campus | Computer Labs - what's available | |
| Data Security Guidelines - how to protect our data | Wireless Network Access - what's available on campus | |
Email Assistance for Faculty/Staff |
Purchasing a computer for schoolwork - recommended specifications | |
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How do I access my faculty/staff email account from the Web? |
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| Faculty/Staff Mailbox Size Limits | ||
| How Large is My Outlook Mailbox? | ||
| How Can I Reduce My Mailbox Size? | ||
| How do I setup forwarding rules for Outlook? | ||
| Phone Assistance | Audio/Visual Equipment | |
| Cisco IP Phone Guides (pdf) | About - General information | |
| Analog Phone Guides (pdf) | Campus Multimedia Classrooms - location, capacity, & room specifications | |
| Voice Mail Help (pdf) | ||
| General Information | ||
| CSI Computer Lab Guidelines | ||
| CSI Computer Labs - what's available | ||
| Campus Wireless Access | ||
| Campus Computer Use Policy | ||